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In this day and age, the presence of E-commerce is now getting more and more visible compared to 10 years ago. For people who wish to conduct their business online, they can sell on sites like Shopee, Lazada, Facebook and even Instagram. Or, they even create their own website like website builder such as Wix, Squarespace, Weebly or even code the website by themselves or hire professionals like web design company malaysia.

So, when it comes to online shopping, there are pros and cons to it. Let us get to the list to find out!

ADVANTAGES

Convenience

First up, one of the advantages of e-commerce is the convenience of a buyer. For online shopping as a buyer, you do not have to leave yourself as you can “shop” in the comfort of your own home. Now, with online shopping, you can find just about anything online. No need to waste petrol and parking fee

 

Cheap and cost-saving

As a business owner, the advantage of doing your business in E-commerce is cost saving. You get to save a lot from having to pay the rental fee of the physical shop and shop maintenance. You can just sell it at the comfort of your own home. All you need is a printer, wrapping materials and wifi.

 

As for buyers, getting stuff online is relatively cheaper due to the points that we mentioned above. The same stuff that you can get in a physical store is much more expensive due to business owners having to cover the cost of the utility bills.

 

Expand your business

 

Some business owners opt to sell their products in their physical stores and their online store. With E-commerce, business owners have the option to now expand their business by reaching out to online buyers. Thus, making more sales and more money.

 

DISADVANTAGES

Warranty Process

When it comes to online shopping, sometimes you will face this issue with the warranty process of your item. Why? That is because some sellers got their stock overseas. So, if you want to claim the warranty from the seller, you will have to send back the item to the supplier, which can take a long time to get the item back. Unless, if you buy the item from a well-known shop, the warranty process will be the same as going to the physical shop to claim.

 

Lack of Shopping Experience 

The downside of online shopping is that you do not get to have the full shopping experience when you do online shopping. Sometimes, you will find yourself needing to go to a shopping mall for window shopping to destress. Online shopping may not be for everyone. To further clarify, when it comes to buying clothes, it is better to go to a physical shop as you need to test out the clothes physically before buying. With online shopping, there is a chance where the clothes you buy may not be your size due to the inaccuracy of the size measurement.

 

Frauds

With online shopping, there is a chance that you might get scammed. However, major sites like Shopee or Lazada offer new ways to prevent their customers from getting scammed. However, if the customers are not careful, there is a chance that they will get scammed. So be careful!

 

Conclusion

So what do you think? Do you prefer online shopping or physical shopping? Both have their pros and cons, and I do not wish to see physical shopping malls disappear forever.

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